学術洋書、ソフトウェア、データベースの専門店 Neutrino WebShop

Our privacy policy

日本語 | English

Neutrino Inc. takes the privacy of customers using our online trading services very seriously. We take every caution to ensure that our customers’ personal information is properly managed and protected.

1. How we use information

   We use the personal information of our customers obtained on our website for the following purposes

   • To ship the products to our customers after receiving an order.
   • To send invoices for products and services, and to request and confirm payment.
   • To provide information to customers on new products and services.
   • To reply to questions from customers on matters such as the products and services we offer.

   We ask customers to provide information of their own volition at all times.
   Please be aware that we cannot bear any responsibility for the personal information that customers provide to other websites that are linked to our site.

2. On giving information to a third party

   The minimum necessary information on our customers will be provided only to outside parties for the purposes of enabling shipping services and credit card settlements. Otherwise, the information will not be shown or given to any other third party. However, information may be disclosed in cases where we need to comply with the law or in cases where disclosure is seen to be necessary to protect the safety, rights and assets of the customer or those of our company.

3. How we manage personal information

   On the website that we operate, the personal information submitted to the page from customers is encrypted through the SSL (Secure Socket Layer) system which prevents the data from being read by a third party.

4. Disclosure, revision and deletion of registered data

   If customers wish to terminate the use of registered information or to delete the data altogether, or if customers wish to confirm or/and revise the information they have submitted, please send an email to the following address ：
   We will try to respond as quickly as possible to your requests, but we will need to confirm the identity of our customers to prevent fraudulent moves by outside parties.

5. Revision of privacy policy

   We comply with the laws on personal information and will make the required revisions in our privacy policy whenever necessary,

6. Where to send inquiries

   Email:
   Address: Neutrino Inc. Takahashi Building, 1-44-3 Fuda, Chofu-shi, Tokyo 182-0024